AnyZIp 5 Years Warranty

Your ANYZIP luggage is covered by a 5 Years Warranty.This limited warranty gives you specific legal rights, and you may also have other rights which vary by state, province,or country.

A. Products Covered by this Limited Warranty

This 5 Years Warranty extends to polycarbonate, aluminum, and nylon luggage manufactured by (“ANYZIP”) and purchased directly from AnyZip or AnyZip’s authorized retailers (the “Luggage”).Some parts of this limited warranty also extend to batteries sold with Luggage or separately (“Batteries”). Luggage is designed to be used for travel by air, car, train, boat, and foot. This Warranty does not cover your Luggage if you use it in a manner incompatible with that intended design.

B. Who this Warranty Extends To

This 5 Years Warranty extends to the original purchaser of any Luggage or, in the case of a gift, the original recipient of the Luggage.The “original purchaser,” for the purposes of this warranty, is the first purchaser of the Luggage from AnyZip or an AnyZip authorized retailer.The “original recipient” for purposes of this warranty, is the first receiver of Luggage purchased as a gift from AnyZip or an AnyZip authorized retailer. All AnyZip warranties, including any implied warranties, are valid only for the period of time the Luggage is owned by the original purchaser/ recipient of the Luggage. A COPY OF THE PURCHASE RECEIPT IS REQUIRED TO DETERMINE WARRANTY APPLICABILITY.

AnyZip limited warranties are not transferable and not applicable to use of the Luggage for commercial or rental purposes.

C. AnyZIp's 5 Years Warranty and Responsibilities

AnyZip warrants the Luggage in its original packaging sold to you against the defects in material and workmanship set forth below (“Defects”) forever, when the Luggage is used normally for its intended purposes.

D. What this 5 Years Warranty Covers

  • Cracks or breaks in the shell
  • Wheels, handles, or telescoping handles that break off and are no longer usable
  • Zippers that can no longer be opened or closed
  • Fabric tears that render front pocket fabric non-functional
THIS 5 Years Warranty DOES NOT COVER THE FOLLOWING:
  • “Cosmetic Damage” which is defined as scratches, dents, dings, scuffs, stains, color changes, normal wear and tear, technological obsolescence, or other non-functional changes in the appearance of the product that occur during normal handling and use of Luggage by any party and which do not impair the functionality of the product as luggage. Aluminum Luggage is particularly susceptible to Cosmetic Damage.
  • Replacement of any non-defective pieces in the luggage (for example, if you purchase Luggage with multiple components and only one component is defective, then we will only replace the defective component).
  • Any luggage (whether manufactured by AnyZip or not) sold by resellers who are not authorized retailers.
  • Luggage sold “as-is”, “preconditioned”, “reconditioned”, “used”, “comfort return”, “returned”, “previously owned”, or any other similar wording indicating that the Luggage is not “new” or of “first quality”, or has previously been purchased or used by another consumer.
  • Loss of functionality of the battery, which is covered solely by the Electronics Two Year Limited Warranty.
  • Loss of functionality due to consumers being locked out of their Luggage. See “Your Responsibilities” below for information regarding assistance with locked Luggage.

In the event of a Defect, AnyZip’s sole and exclusive liability and your sole remedy under this limited warranty will be,at AnyZip’s option,to provide repaired or replacement Luggage, subject to your fulfillment of “Your Responsibilities” below. Replacement Luggage may be provided in a color different from the Luggage you originally purchased. For limited edition,discontinued or out-of-stock Luggage covered under the limited warranty, Away guarantees only replacement of a product with equal or greater retail value and does not guarantee exact replacement of the same limited edition, discontinued or out-of-stock item.

How to start a warranty claim.To get a Warranty claim started:
  1. Contact us: Leave messages to us. There, you’ll find specific instructions about how to begin a Warranty claim. Please have your order number, the Product serial number, and your proof of purchase handy.
  2. Take photos or a video for your Product: Before you ship your product back to us for a Warranty claim, try to leave some evidence for yourself to prove your device is okay before you sent it back. (including photos or videos)
  3. Prepare your Product for Shipment: Pack your product in the shipping materials (e.g., a shipping box or shipping label) we provide you to deliver your product back to us. Once we receive your product, we’ll determine if it has a defect or malfunction covered by our warranty
  4. If your product conforms to our warranty policy.We repair or replace a new one for you and that is free.